BACK TO CORTEX
CONTACT
Reach a person
Cortex is small enough that support is a human, not a queue. Here is where to find one.
Email
aashwin@makecortex.com
Phone
+91 99970 45800
Monday to Friday, 10:00–18:00 IST
Registered office
Starwin Tech Private Limited
1, Vasundhara Enclave, Jakhan
Rajpur Road
Dehradun, Uttarakhand 248001
India
What to write to us about
- Billing, refunds, cancellation — email us and we answer within one business day. Terms are on the refunds and cancellation page.
- Your data — export and deletion are self-serve in Settings, but write to us if anything is unclear. See Trust.
- Buying from outside India — card payment outside India is not open yet. Tell us what you need on the application page and we set you up directly.
- Something is broken — say what you were doing and what happened. Screenshots help.
Response times
Email is answered within one business day during Monday to Friday, 10:00–18:00 IST. Billing and refund requests are answered first. If something is urgently broken with a live meeting or a production API, say so in the subject line.
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